Welcome to Doorfleet Inc.

This Privacy Policy outlines how we collect, protect, and disclose information that we gather through your use of the Service. By accessing or using our website, mobile application, manual procedures and services we operate (collectively, the “Service”), you consent to the collection and use of your information in accordance with the terms set forth in this policy.

We use your data to provide, maintain, and improve the Service. By using the Service, you agree to the collection and use of information as described in this Privacy Policy. Any terms not specifically defined in this Privacy Policy shall have the meanings attributed to them in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern your use of the Service, and together with this Privacy Policy, form the complete agreement between you and Doorfleet Inc. (“Agreement”).

• Service: Refers to the website located at https://doorfleet.ca, the Doorfleet mobile application, and any manual procedures and services operated by Doorfleet Inc.
• Personal Data: Refers to information about a living individual that can be used to identify that person, either on its own or in conjunction with other information we may have or may acquire in the future.

• Usage Data: Refers to data collected automatically, either generated through the use of the Service or through the infrastructure of the Service itself (e.g., the duration of a page visit).

• Cookies: Small files stored on your device (computer or mobile device) that help us enhance your experience with the Service.

• Data Controller: A natural or legal person who determines the purposes and means of processing Personal Data. In the context of this Privacy Policy, Doorfleet Inc. acts as the Data Controller for the Personal Data we collect.

• Data Processors (or Service Providers): Entities (either natural or legal persons) that process data on behalf of the Data Controller. We may engage third-party Service Providers to help us process and manage your data more efficiently.

• Data Subject: The living individual to whom the Personal Data relates.

• User: An individual who accesses or uses our Service.

We collect various types of information for the purpose of providing, maintaining, and enhancing our Service. The information we collect allows us to deliver a more efficient, secure, and personalized experience to our Users.

3.1 Personal Data

While using our Service, we may request that you provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). This information helps us deliver and support the Service effectively. Personal Data may include, but is not limited to:

• Email address
• First and last name
• Phone number
• Mailing address, including city, province, postal code, and country
• Cookies and Usage Data

3.2 Usage Data

We may collect information automatically when you interact with the Service, either through a web browser or a mobile device (“Usage Data”). This data helps us monitor, analyze, and improve the functionality and performance of the Service.

Usage Data may include:

• Internet Protocol (IP) address of your device
• Browser type and version
• Pages visited on the Service
• Date and time of access
• Time spent on pages
• Device identifiers
• Other diagnostic or technical data

When accessing the Service via a mobile device, additional information may be collected, such as:

• Mobile device type and model
• Mobile operating system and version
• Device-specific identifiers
• Mobile IP address
• Mobile browser type
• Other system diagnostics

3.3 Location Data

With your consent, we may collect and store information about your geographic location (“Location Data”) to enable location-based features, improve Service functionality, and tailor content to your region.

You can manage or disable location services at any time through your device’s settings.

3.4 Tracking Technologies and Cookies

We use cookies and similar tracking technologies (such as tags, scripts, and beacons) to track user activity on our Service and store certain information. These technologies help us enhance user experience, perform analytics, and improve Service functionality.

Cookies are small data files that may include a unique anonymous identifier and are sent to your browser from a website, then stored on your device.

You can configure your browser to refuse all cookies or to notify you when a cookie is being sent. However, disabling cookies may limit your ability to use certain features of the Service.

Doorfleet Inc. uses the information collected for a variety of purposes related to the operation, improvement, and support of our Service. These purposes include:

• To provide, operate, and maintain the Service;

• To inform you about updates or changes to the Service;

• To enable your participation in interactive features of the Service, when you choose to do so;

• To deliver customer support and respond to inquiries;

• To analyze usage patterns and gather insights to enhance and optimize the Service;

• To monitor and assess the performance and security of the Service;

• To detect, prevent, and resolve technical issues or system errors;

• To fulfill the specific purpose for which the information was provided;

• To carry out our contractual obligations and enforce our rights, including billing, collections, and compliance;

• To send you administrative communications related to your account or subscription, such as renewal notices, confirmations, and instructions;

• To send you information about similar products, services, or events we offer that are relevant to your previous purchases or inquiries—unless you have opted out of receiving such communications;

• To communicate newsletters, promotions, marketing materials, or other content that may be of interest to you, subject to your consent or applicable laws;

• As otherwise described at the time the data is collected;

• For any other purpose with your express consent.

We take reasonable steps to ensure that your Personal Data is used only for purposes consistent with this Privacy Policy and in compliance with applicable data protection laws in Ontario and Canada.

We retain your Personal Data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Personal Data may be retained for a longer period when required to:

• Comply with applicable legal and regulatory obligations;

• Resolve disputes or enforce our legal rights and agreements;

• Maintain accurate business and financial records, including for auditing or tax purposes.

Usage Data is generally retained for a shorter duration. However, we may retain Usage Data for longer periods when necessary to:

• Improve the security, performance, or functionality of our Service;

• Conduct internal analysis or diagnostics;

• Meet legal or regulatory requirements that mandate extended retention.

Once the data is no longer required for these purposes, we will securely delete or anonymize it in accordance with applicable privacy laws and industry best practices.

Your information, including Personal Data, may be transferred to and stored on servers located outside of your province, territory, or country—where privacy and data protection laws may differ from those in Canada.

If you are located in Canada and choose to provide information to us, please be advised that your Personal Data may be transferred to, processed, and stored in jurisdictions such as the United States. These jurisdictions may not have privacy laws that offer the same level of protection as those in Canada.

By using our Service and submitting your information, you acknowledge and consent to this transfer, processing, and storage of your Personal Data outside of Canada.

Doorfleet Inc. takes appropriate steps to ensure that any personal information transferred internationally is protected in accordance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA). We require that all third parties and service providers handling Personal Data outside Canada implement adequate safeguards—such as contractual obligations and security measures—to protect your information from unauthorized access, disclosure, or misuse.

We will not transfer your Personal Data to any third party or country unless we are satisfied that your information will be treated securely and in accordance with this Privacy Policy.

We may disclose the Personal Data we collect or that you provide, in the following circumstances:

7.1 Legal and Regulatory Requirements

We may disclose your Personal Data if required to do so by law or if such disclosure is necessary to comply with a legal obligation, including in response to lawful requests by public authorities (e.g., a court order, subpoena, or government agency request), in accordance with applicable Canadian laws.

7.2 Business Transactions

If Doorfleet Inc. or any of its affiliates is involved in a corporate transaction, such as a merger, acquisition, reorganization, or sale of assets, your Personal Data may be transferred to the acquiring or successor entity as part of that transaction. We will take reasonable steps to ensure that any such recipient continues to handle your Personal Data in a manner consistent with this Privacy Policy.

7.3 Other Permitted Disclosures

We may also disclose your Personal Data:

• To our subsidiaries and affiliated companies, for purposes consistent with this Privacy Policy;

• To trusted contractors, service providers, and other third parties who assist us in operating our Service, conducting our business, or providing services on our behalf—provided such parties are contractually obligated to keep your information confidential and use it only for the purposes for which we disclose it;

• To enforce our agreements, including this Privacy Policy and our Terms and Conditions;

• To protect the rights, property, or safety of Doorfleet Inc., our users, or others;

• As otherwise permitted or required by applicable laws.

We take the security of your Personal Data seriously and are committed to protecting it. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure. While we use industry-standard, commercially reasonable safeguards to protect your Personal Data, we cannot guarantee its absolute security.

We implement appropriate technical and organizational measures to help protect your information from unauthorized access, use, disclosure, alteration, or destruction, in accordance with applicable privacy laws, including Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA).

If you have reason to believe that your interaction with us is no longer secure, please contact us immediately.

8.1 Your Data Protection Rights Under the General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) or the European Economic Area (EEA), you may have specific rights under the General Data Protection Regulation (GDPR). These rights are designed to give you greater control over your personal information.

Subject to certain conditions and limitations, your rights may include:

• The right to access – You can request a copy of the Personal Data we hold about you.

• The right to rectification – You may request correction of inaccurate or incomplete information.

• The right to erasure – You may request that we delete your Personal Data, under certain circumstances.

• The right to object – You have the right to object to the processing of your Personal Data in certain cases.

• The right to restrict processing – You can ask us to temporarily limit the processing of your Personal Data.

• The right to data portability – You may request to receive your Personal Data in a structured, commonly used, and machine-readable format.

• The right to withdraw consent – If we rely on your consent to process your Personal Data, you may withdraw that consent at any time.

To exercise any of these rights, or to inquire about the Personal Data we hold about you, please contact us at [insert contact email]. We may request verification of your identity before fulfilling your request. Please note that, in some cases, we may be unable to provide the Service without certain necessary information.

If you believe that our use of your Personal Data violates applicable law, you have the right to file a complaint with your local data protection authority in the EEA. More information can be found at: https://eur-lex.europa.eu/eli/reg/2016/679/oj

We may engage third-party companies and individuals (“Service Providers”) to support the delivery, improvement, and maintenance of our Service. These Service Providers may perform services on our behalf, such as:

• Facilitating and operating the Service
• Providing technical support
• Conducting usage analysis and performance monitoring
• Delivering advertisements and marketing content
• Processing payments for products or services

These third parties will have access to your Personal Data only to the extent necessary to perform their designated functions and are contractually obligated to protect your information and not use it for any other purpose.

9.1 Analytics and Monitoring

We may use third-party analytics providers (such as Google Analytics or similar tools) to help us understand how users interact with our Service. These tools use cookies and similar technologies to collect and analyze usage data, which helps us improve our platform’s performance and user experience.

9.2 Remarketing and Advertising

We may use third-party remarketing services to show advertisements on external websites based on your prior visits to our Service. These services use cookies and other tracking technologies to personalize ads and optimize campaign performance. You can manage your ad preferences directly through your browser or device settings.

9.3 Payment Processing

If you purchase products or services through our platform, we use third-party payment processors to handle payment transactions securely. We do not store or collect your payment card information directly. Instead, that information is provided securely to our payment processors.

Our payment processing partners comply with the Payment Card Industry Data Security Standard (PCI-DSS), which is managed by the PCI Security Standards Council—a collaborative effort by major credit card brands such as Visa, Mastercard, American Express, and Discover. PCI-DSS compliance helps ensure the secure handling of payment data.

We encourage you to review the privacy policies of these third-party service providers to understand how your personal information is handled by them.

Our Service may include links to external websites or services that are not operated or controlled by Doorfleet Inc. If you click on a third-party link, you will be directed to that third party’s website.

We strongly encourage you to review the privacy policy and terms of use of every website you visit, as their practices may differ from ours.

Please note that we have no control over, and assume no responsibility for, the content, privacy practices, or policies of any third-party websites or services. Your use of such third-party sites is at your own risk.

Our Service is not intended for individuals under the age of 18 (“Children”), and we do not knowingly collect Personal Data from anyone in this age group.

If you are a parent or legal guardian and believe that your child has provided us with Personal Data without your consent, please contact us immediately. Upon becoming aware that we have collected Personal Data from a minor without verified parental consent, we will take prompt steps to delete that information from our systems in accordance with applicable legal requirements.

We encourage parents and guardians to monitor their children’s online activity and help enforce this Privacy Policy by instructing children never to provide personal information through our Service without permission.

We may amend this Privacy Policy at any time by posting the amended Privacy Policy on this site. It is your responsibility to review this policy periodically.

Your continued use of the Platform following the posting of revised Privacy Policy means that you accept and agree to the changes. You are expected to check this page frequently so you are aware of any changes, as they are binding on you.

By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised privacy policy. If you do not agree to the new privacy policy, you are no longer authorized to use Service.

By accessing or using the Service, or any other services provided by us, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.